Use of Cookies

A "cookie" is a piece of information that our website sends to your browser, which then stores this information on your system. A cookie allows our website to "remember" information about your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies to help them navigate a website as seamlessly as possible. Cookies are also used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Visitvestsjælland may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Visitvestsjælland's behalf.

Use of pixel tracking (non-personal data)

Visitvestsjælland occasionally uses pixel tracking. Pixel tracking entails that your visit to Visitvestsjæ or a partner-website is registered in connection with, eg, statistical surveys. Pixel tracking is anonymous and no personal data will be collected by the pixel. Only anonymized data regarding the navigation on Visitvestsjælland-sites or to- and from Visitvestsjælland's sites to partner sites (such as airfare vendors, booking-agencies or the like) are registered for statistical purposes. Visitvestsjælland uses cookies in connection with the following:

1. General session control on visitvestsjæ, hereunder in connection with language version control.

2. Collection of user statistics.

3. General session control in connection with online booking on the booking system integrated with TouristOnline A/S or other partner-websites (eg by way of pixel tracking).

You should be aware that cookies contain no more information than you accept, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. As mentioned above, by using this website, you consent to the processing of data about you by Visitvestsjælland in the manner and for the purposes set out above.

Information provided by you

In general, Visitvestsjælland only collects personal information when you register for a newsletter, sms-service, order brochures or participate in competitions in order to provide you with the service ordered.

The information submitted when you register for a newsletter is used by Visitvestsjælland to target the advertisements in the newsletter. Visitvestsjælland does not pass on this information to advertisers or any third party.

Use of E-mail Addresses

By becoming a subscriber you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

Subscribers may "opt out" of the e-mail communications offered on the site at the foot of the form where you subscribed originally. If you change your mind you can always reverse your decision later.

Sending You Responses and Updates

We generally respond to any e-mail questions, requests for service or information, and other inquiries we receive. We may also retain this correspondence to improve our services and website.


From time-to-time we may request information via surveys. Participation in these surveys is completely voluntary and you always have a choice whether or not to disclose this information. Survey information will be used to monitor or improve this website, and to improve our customer service.

Privacy Policy Enforcement

If you feel that Visitvestsjælland is violating this Privacy Statement, please contact us at [email protected]

Apart from information necessary for sending out the newsletter and the sms-service any collected information is stored for no longer than necessary and in any case for a maximum of 3 months.

If you wish to know which information is currently stored regarding you, simply contact Visitvestsjælland by sending an e-mail to [email protected]

Use of cookies on visitvestsjæ

General information about cookies

A cookie is a data file that websites store on the user's computer, so that they can recognize the computer during the user’s next visit to the website. Cookies are sent back and forth between the browser and a web server and include, among other things, information about how the website is used.

A cookie is a passive file and cannot spread computer viruses or other malicious programs. It helps to analyze how a website is used so that the webmaster can improve the user experience. In several cases, cookies may be necessary to provide a particular service.

Cookies are usually deleted automatically from the browser when it is closed (so-called session cookies). Cookies can also be set with an expiration date, so that data exists in a shorter or longer period (persistent cookies). Persistent cookies are typically stored on your hard disk.

Cookies can be either first-party cookies or third-party cookies. First-party cookies are allocated by the page the user visits. Third-party cookies are allocated by a third party (e.g. advertisers with content on a certain page) that has elements embedded in the page the user is visiting.

Cookies on visitvestsjæ and subdomains

1. Cookies from Google Analytics and Netminers

At visitvestsjæ we use Google Analytics and Netminers to analyze how users use the site. The information that cookies collect about use (i.e. traffic data and your IP address) is stored on Google’s and Netminer’s servers. Visitvestsjælland uses the information to prepare reports on website activity.

Note: If the law requires it, Google can disclose information to third parties.

Google Analytics and Netminers create two types of cookies: A persistent cookie that indicates whether the user is recurrent, where the user comes from, what search engine used, keywords, etc. They also use session cookies to show when and how long a user is on the site. We do not compare the IP address with other information that Google holds.

2. Persistent cookies for language provision

Visitvestsjæ uses persistent cookies to remember the language used during the user’s last visit on the site. On the next visit to the website, the user will automatically receive the correct language version.

We have the following 4 cookies generated:

Type: Persistent cookie


Lifetime: +10 year

Description: Keeps the preferred market

Type: Persistent cookie


Lifetime: +10 year

Description: Keeps the preferred market id

Type: Persistent cookie


Lifetime: +1 year

Description: Keeps the "My Guide Name" on guide save.

Type: Persistent cookie


Lifetime: +1 year

Description: Keeps the "My Guide" items (content).

3. Flash movies and cookies

Flash cookies are stored on the user's computer by Adobe Flash Player.

In the embedded movies from YouTube and video23, respectively, a browser (HTTP) cookie and a Flash cookie are created.

4. Twitter, Facebook and other social media cookies

Cookies are created through buttons, widgets and "social plugins". If the user is logged in on Facebook simultaneously with a visit to visitvestsjæ, Facebook will know that the user has visited visitvestsjæ

5. Cookies from third-party javascript code

Visitvestsjæ contains embedded codes (iframes and links with javascript codes) from third parties. These may include advertising, games, booking boxes and others. Persistent cookies, as well as session cookies, can be created from the javascript codes. These cookies allow third-party information about certain actions, i.e. number of clicks, bookings etc.

6. Use of Pixel Tracking

Sometimes Visitvestsjælland uses pixel tracking, which is when a user’s visit to visitvestsjæ or a partner site is registered. Pixel tracking is anonymous, which means that no personal information is recorded or stored about the user. Only anonymous data about the user’s navigation on Visitvestsjælland's sites and on partner sites (i.e. airline sites or similar) is registered.

How to reject cookies

You can refuse the use of cookies on your computer by selecting the appropriate settings on your browser. Be aware that without cookies, you may not be able to use all features on the site. Because cookies are in the possession of the user, it is always possible for the user to view, modify or delete these cookies.

We hope that our users will be happy to allow the cookies we set, as they help us improve our website, provide the best services and give the user a better experience.

If you do not wish to use cookies from, you can - in most of the newer browsers - select “advanced cookie settings” under “internet options” and add visitvestsjæ to the list of websites from which you wish to block cookies.

There you can also delete individual cookies or all the cookies the browser has stored.

If you set your browser to refuse cookies in general, you should be aware that there may be functions on different websites that do not work as a result of this.